Privacy Policy

COALESCE STUDIOS LTD

Connecting People, Nature, Culture

1. Who We Are

Coalesce Studios is a creative production studio based in London, UK, with a registered office address of 124 City Road, London, EC1V 2NX, United Kingdom.

Our website is coalescestudios.co.uk.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: crew@coalescestudios.co.uk

2. What Data We Collect

We may collect the following personal information from visitors to our website:

Contact form submissions: When you get in touch via our website contact form, we collect your name, email address, and any information you include in your message.

Email newsletter signups: If you sign up to receive updates from us, we collect your email address and, where provided, your name.

Analytics and cookies: We collect anonymised data about how visitors use our website, including pages visited, time spent on the site, and the type of device or browser used. This is done via cookies. We do not use this data to identify individuals.

3. How We Use Your Data

We use the information we collect to respond to enquiries submitted via our contact form, send newsletters or updates to subscribers who have opted in, and understand how our website is being used so we can improve it. We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR. Legitimate interests for analytics and website usage. Consent for newsletter subscriptions and contact form submissions — you may withdraw consent at any time by contacting crew@coalescestudios.co.uk.

5. Cookies

Our website uses cookies to collect anonymised analytics data. You can control or disable cookies through your browser settings at any time, though this may affect some website functionality. We do not use cookies to track individuals or serve targeted advertising.

6. Data Retention

We retain personal data only as long as necessary. Contact form enquiries are kept for up to 12 months. Newsletter subscriber data is retained until you unsubscribe. Anonymised analytics data may be retained indefinitely.

7. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data, and to object to or restrict its processing. To exercise any of these rights, contact crew@coalescestudios.co.uk. We will respond within 30 days.

8. Data Security

We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy from time to time. Changes will be published on this page with an updated date.

11. Contact & Complaints

Email: crew@coalescestudios.co.uk | Website: coalescestudios.co.uk

If you're not satisfied with our response, you can lodge a complaint with the ICO at ico.org.uk.